We deliver products using Australia Post and Couriers. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched once payment is received usually within 2-3 business days depending on how payment is made.
The Customer must ensure that the Customer enters the correct delivery address as parcels which are returned to Brisbane Costumes as undeliverable may incur a re-despatch fee and will be sent back out as regular mail. Freight charges paid for the original dispatch are not refundable.
- Some orders can not be sent to a PO Box address. You will be notified via email if you provide a PO Box and we can not deliver to this.
- The estimated delivery date depends on where the Customer lives, and is calculated from the time the Customer receives the 'Order Shipped' email, not from the time the order was placed.
- Please note that payment via Paypal is usually received over night, however payment via our Secure Credit card option and Afterpay usually take 3-4 working days for us to receive your payment.
- Orders are not processed until payment is received.
The estimated delivery date depends on where the Customer lives, and is calculated from the time the Customer receives the 'Order Shipped' email and not from the time the Order was placed.
Standard delivery times are 7 days for Australian deliveries and up to 28 days for international orders. Express delivery orders are processed once payment is received, Express orders are usually received within the 7 days. If your order is not delivered within these time frames, please contact us via email and we will check the order.
Brisbane Costumes ships goods Australia wide and internationally.